"The Toolkit" - Practice, Progess and Value

Contents Page | Foreword by the Secretary of State | Introduction and Summary | What is a Learning City? | The Learning City | Taking the First Steps | The Structure of this Guide | The Three Strands of Development | Strand One: Partnership | Strand Two: Participation | Strand Three: Performance | Useful Publications

Strand One: Partnership


  • Learning to Collaborate Across Organisational Boundaries
  • Level 1: Getting Organised
  • Level 2: Towards a Shared Understanding
  • Level 3: Cycles of Learning

    Level 3: Cycles of Learning

    A mature partnership is one which has formed and decided on its values and strategic plan for action. It has to ensure that it is in a position to improve continuously. It has to learn about itself and take every opportunity for learning. It has to improve as a partnership as well as improving in its activities. Its ability to do so depends on the systems of feedback and review which it has developed to evaluate its effectiveness. Such systems must ideally not only look at actions taken. They must also look at potential, i.e. what is not done but could have been done.

    The partnership initiatives in Learning Cities in Britain are quite new. Not many have reached a stage where there is a complex mass of activity to reflect upon. Most are confined to the education sector. However, even within these constraints there are some places where evaluative structures are being put into place, and more where individual projects are being evaluated.

    Ideas for Action

    Some of the practices used for consultation may become cyclical. Annual conferences, rather than a launch conference can fulfil a number of uses which might include reviewing progress, resetting agendas, considering new necessities and offering feedback opportunities to the wider constituency of the initiative.

    The partners themselves will wish to evaluate within their own institutions, and with their own client groups, the value of the initiative and the added value it is seen to give to the institution's own performance.

    Action plans should be monitored for their success and their effectiveness. Is the partnership working and using its resources effectively? Such evaluation should be built in to the planning cycle to make the next planning round more effective.

    Means to involve users and target groups - surveys, forums, citizens' juries - serve a double purpose of evaluation and initiating discussion.

    Where specific targets have been identified, both progress against them and their continuing relevance can be checked.

    Partners should evaluate with their wider constituency whether the partnership itself is still adequate and appropriate for the work in hand, and whether the leadership still works. There is sometimes a need for change over time.

    Pitfalls and Perils

    Not building in a process that reviews the continuing form and usefulness of the partnership itself. Not having some reference to the outside may lead to the partnership becoming self- referential, and not growing and changing as the initiative develops.

    Not completing the loop is a common problem with evaluation. Systems must lead to change and development and be planned to coincide with new planning cycles for maximum effectiveness.

    Essential

    Evaluation, particularly of such large and complex initiatives is not easy to deal with. It is vital that all partners are comfortable with admitting that initiatives have not worked. Celebrating success is easier, but the vital learning which comes from approaches which fail will be lost. The learning city must allow for new ways of working. It must evaluate the efficacy of its methods thoroughly and not replicate the practice which does not pay off.

    Assessing Progress in Level Three

    Has the initiative got identified evaluation strategies for each of its joint projects?

    Has the initiative an action plan with targets?

    In assessing the outcome of the action plan, is attention given to the resources needed to achieve outputs, as well as outputs achieved?

    Are there systems to check the perceived effectiveness of the partnership - within constituent organisations - with outside organisations?

    Has the partnership changed its membership or structure. Has it reviewed the necessity of doing so since the initiative began?

    When improvements need to be made, how are they fed into the action planning cycle? Is evaluation continuing so that this can happen in time for the next planning round?

    Is it clear who is responsible for evaluation? Is it shared between the partners so they can learn from and about each other?

    Facts and Figures

    In order to have an appropriate and SMART* action plan, data will need to have been collected or the source identified. [* Specific; Measurable; Attainable; Realistic; Time-related].

    Facts on participation and achievement in publicly-funded education in and post-school should be available as a baseline.

  • Examples in Action

    In Norwich, the eighteen months of the initiative saw a period of intense activity for the Learning City Group. This included a large consultative conference, plans for a learning festival and a learning shop, and the development of a first action plan flowing from consultation within the city. Some things had worked well: others like an event for city leaders had had to be postponed. It was decided that time was needed to evaluate progress and how the partnership positioned itself for its next phase. An away day was held to give time for this to happen. As a result of this, new members were sought for the partnership and priorities for its development were decided.

    In Liverpool, shared activities which are usually "core to individual institutions" are being undertaken by the Learning City Partners. These include joint staff development - collectively looking at issues such as higher education fees and widening participation - as well as sharing core training activities such as financial management training. Joint marketing is a feature, promoting "Learning in Liverpool" rather than their own institutions' courses.

    Nottingham launched the idea of the Learning City with a large consultative conference. Feedback included an endorsement of the idea of the Learning City and its key objectives. But there was criticism that the steering group was not sufficiently representative of voluntary groups, employers and ethnic minorities. These criticisms were taken on board following further consultation. The steering group for the Learning City was changed from a group mainly representing learning providers to a structure with a small board of directors. They were appointed according to specified criteria, with a broad forum for open access and three working groups to carry forward the identified themes of literacy, marketing and information.

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