8. Introduction 8.1 As has already been indicated there are a number of problems with the quality and consistency of ESOL provision and delivery. We need to be certain that an infrastructure to ensure high quality and relevant provision is being developed for the Learning and Skills Council. To help this process, officers appointed by the LSC and local LSCs to oversee basic skills should all be aware of the particular needs of ESOL students and should include officers who are ESOL specialists. It will also be crucial for the LSC to ensure that its new power to promote effective information, advice and guidance is implemented in a way which supports the needs of ESOL learners. 8.2 This section of the report looks at the key elements in the infrastructure which supports ESOL learners.

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